DHL Express Service Point (East Service Centre)

4.3
486 reviews from Google

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have over 50 years of experience and a global network, spanning more than 220 countries and territories, with 100,000+ employees. We ensure that your shipments get to their destination securely and as quickly as possible. So walk into our store for a superior shipping experience.

Call us! +65 1800 285 8888
Cover photo of DHL Express Service Point (East Service Centre)

Customer's reviews

I had a very positive experience with Arti who demonstrated excellent product knowledge when she answered my queries on the use of other DHL drop off points and pick up service. She knew exactly what to do with the forms I had printed out and was quick in handling the return process for my shipment without me having to say anything. Throughout the interaction, she was friendly, patient, and professional, making the entire process smooth and stress-free. Her efficient handling of the return to the merchant gave me confidence that the matter was in good hands. Overall, a great example of quality customer service. ~ Trina C
Dear Eileen, Thank you once again for your call and update earlier. I want to express my sincere appreciation for the outstanding support you’ve provided today. From the moment you first called this morning, I had a strong sense that this delivery issue would finally be taken care of — and you certainly followed through. Your dedication was clear — you called me three times today to provide timely progress updates, which I found both reassuring and highly professional. It’s rare to experience such attentive and proactive service, and I’m genuinely grateful for your efforts in pushing things forward and ensuring the shipment was released. Thank you for going above and beyond. Please do keep me posted on the final delivery, and I hope your excellent service will be recognised by your team. Warm regards, EST ~ Edwin S
I would like to commend the excellent service at DHL Express Service Point, Tai Seng. Special kudos to Arti for her prompt, professional, and patient assistance. She not only checked every detail carefully and explained the process clearly, but also thoughtfully reminded us to take photos for our own records — a simple yet very helpful step that makes it easier to refer back later when informing our recipients. Her professionalism, patience, and customer-first attitude truly made the whole experience smooth and reassuring. Thank you, Arti, for going the extra mile! ~ Kathy L
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Blog

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Contact information

Phone +65 1800 285 8888
Address
1 Tai Seng Drive 535215
Sunday Closed
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM

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